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Hammock Bath Terms and Conditions

Welcome to The Hammock Bath Company. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Hammock Bath Company relationship with you in relation to this website.

The term ‘ The Hammock Bath Company ‘ or ‘us’ or ‘we’ refers to the owner of the website. Our Australian company registration number ABN is 19356509520 with our registered business address at P.O. Caulfield Junction Vic 3161. The term ‘you’ refers to the advertiser/supplier/brand/trade/user or viewer of our website.

The use of this website is subject to the following terms of use:    

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information/ products found or offered on this website for any particular purpose. All images are indicative only, products can vary and change at any time. A visual inspection is highly recommended prior to purchase. You acknowledge that such information/images materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Any decision you make on any product displayed on this website must be made at your own risk.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
  • The Hammock Bath has a 5 year product or part replacement policy month warranty from the date of purchase. Conditions do, however, apply to product returns. In this respect, you agree to abide with the return policies of the Company set out in clause 4.10 hereof.
  • Except as provided in these conditions, all express and implied warranties, guarantees and conditions under statute or general law as to merchantability, description, quality, suitability or fitness of the goods for any purpose are expressly excluded. The Company is not liable for physical or financial injury, loss or damage or for consequential loss or damage of any kind arising out of the supply of the goods or arising out of the Company’s negligence or in any way whatsoever.
  • You warrant that you are over the age of 18 years and may otherwise lawfully conclude a contract with the Company.
  • The Company’s liability for a breach of a condition or warranty implied by Div 2 of Pt V of the Trade Practices Act 1974 (other than s 69) is limited to any one or more of the following:
  • The replacement of the goods or the supply of equivalent goods;
  • The payment of the cost of replacing the goods or of acquiring equivalent goods;
  • The Company’s liability under s 74H of the Trade Practices Act 1974 is expressly limited to a liability to pay to the purchaser an amount equal to –
  • The cost of replacing the goods;
  • The cost of obtaining equivalent goods.
  • Shipment Delivery and Availability
  • The Company can only ship to your address in Australia. The Company cannot ship outside of Australia, or to Post Office Boxes.
  • The Company may deliver products in instalments. Any delivery or shipment date provided is a good faith estimate. You acknowledge that product availability may be limited, and particular products may not be available for immediate delivery. The Company will not be liable for any loss, damage or expense related to any delay in shipment or delivery.
  • If the nominated stock is unavailable, you will be advised by the email address you have provided and the Company will indicate the availability dates of the nominated stock or provide you with other options for your consideration.
  • Product ordered is not available to be picked up from the Company save and except by prior arraignment with the Company evidenced in writing (email correspondence).
  • Return Policies
  • After receipt and inspection of the returned products, credit will be issued in accordance with the following:
  • 4.10.1 Standard products are eligible for refund or replacement;
  • 4.10.2 Sale of software products are final. These products may not be exchanged or returned to the Company. Defective products are repaired and replaced in accordance with the manufacturers’ established policies. Contact the product manufacturer for its policy regarding product warranty or returns.
  • 4.11 Compatibility
  • Prior to purchase, you are responsible for consulting compatibility charts on this web site to determine the compatibility of specific accessories with branded products. If you purchase an accessory from the Company and determine that the accessory is not compatible with another product within fifteen (15) days after you receive the accessory, the accessory may be returned to the Company to the extent permitted under the Company’s Return Policies above.
  • 4.12 Service and Support
  • The Customer Support Centre personnel will attempt to help with any problem involving products sold by the Company. However, the Support Centre personnel may not be able to resolve every given problem. The Support Centre may be reached between 9.00 am and 5.00 pm (C.S.T) Monday to Friday (except public holidays).
  • 5. No Assignment
  • You may not assign your rights or obligations under these terms and conditions without the express written consent of the Company.
  • 6. Severability
  • If any of these terms and conditions are held to be invalid, illegal or unenforceable, the validity, legality and  forcibility of the remaining terms and conditions shall not in any way be affected or impaired thereby.
  • 7. Newsletter
  • In placing an order for a product, you agree to receive advertisements and promotions by means of both post and email. The Company enforces a strict privacy policy with respect to customer details in accordance with the laws of Australia. Nevertheless, the Company cannot be responsible for (and you agree that the Company shall not be responsible for) misuse of information arising in circumstances beyond the control of the Company. In the event that you wish to discontinue your subscription to the newsletter or otherwise not receive further information from the Company, you may do so by advising the Company by email. Upon receipt of that email, your name will be immediately removed from the distribution list.
  • 8. Entire Agreement
  • These terms of sale constitute the entire and sole agreement between you and the Company and supersedes all prior agreements, representations, warranties and understandings with respect to the subject matter of these terms.